In this episode, Gautam looks into the future of operations. He digs deep into the six forces that will reshape operations in the next 5 years and why 89% of organizations are still running industrial age operating models, while 1% are lapping the field; what science tells about the new unit of work, and why the discovery of “cognitive debt” should be keeping every operations leader up at night.
Accessibility transcripts for podcast episodes can be found from the podcast page:
https://www.aalto.fi/en/podcasts/operations-leadership-with-gautam-basu-podcast