We, as humans, have an innate need to fix and solve problems. So, if someone comes to talk to you about their issues, you might panic, because you don’t know how to fix it. And then, instead of listening, you might start thinking about ways to solve the issue. But here’s the catch – you don’t need to fix it. You just need to be there, and listen. Without judgment. Based on the blog PhD Pathfinder by Maria Törnroos.